FAQ Category: Winery tours

Adherence to all safety-related directions given in the winery and communicated by staff is required. Visitors must not stray from the group during the tour; under no circumstances are unaccompanied tours allowed. Adults are responsible for children, who must be accompanied at all times. The winery is not a bar. The producer makes himself available to share his experience and knowledge. If you are not interested in the world of wine and prefer a convivial time with friends, please tell me at the time of the quote. Your tour might be better suited to a typical Osteria or a nice restaurant and perhaps leave the winery visit for a quieter, more suitable time. SlowDays can't understand the situation and expectations if you don't share them at the time of the quote. I love to fulfill my clients' requests and create with the suppliers I work with, experiences that are engaging and fulfilling on both sides.

At the quotation stage, you can always request times other than those we propose. It will be our care to try to accommodate you. When the tour is finalized and the schedule has been agreed upon and we have sent it to you, it will be your responsibility to adhere to it. In case you find that you are running late you will have to contact the supplier (I emphasize, the supplier and not us because it is the supplier who is waiting for you) and notify them. Normally the supplier will accept if the delay is small. When faced with major delays after 30-45 minutes, he may reduce the time devoted to your experience or, in case of even more major delays, cancel your experience. Remember that it is not ill will on his part, but his day has cadences already agreed upon with other clients or other commitments, and sometimes it is just impossible to deviate.